Quantitative models for performance measurement system
نویسنده
چکیده
This paper describes works at the Centre for Strategic Manufacturing, University of Strathclyde on developing Quantitative Models for Performance Measurement Systems (QMPMS) using cognitive maps, cause and e!ect diagrams, tree diagrams, and the analytic hierarchy process. It describes how the technique can be used to identify factors a!ecting performance and their relationships, structure them hierarchically, quantify the e!ect of the factors on performance, and express them quantitatively. A simple example is used throughout the paper to explain how the concept of the model works. An application of the method to model &total production cost per unit' of a collaborator company is presented. Then taxonomy of performance measurement is outlined. The taxonomy, which is developed based on the QMPMS, can be used to prioritise performance measurement. ( 2000 Elsevier Science B.V. All rights reserved.
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